Reseller Program – Quick FAQs

White-label brownies and dessert bars for cafés and restaurants. Add premium brownies and dessert bars to your menu under your own brand—ideal for coffee pairings, take-out, and counter upsells. See reseller requirements and wholesale details below.

1. Who can become a reseller?

We offer a reseller and retail partnership program for:

  • Cafés & coffee shops
  • Restaurants & food businesses
  • Online & home-based sellers
  • Pop-ups & individual resellers

Our program includes discounted pricing, priority production, and marketing support.

2. How much is the reseller discount?

We offer a flat 20% reseller discount.

  • Applies to every order of 10 dozen or more
  • Discount is fixed (no tiered pricing)
  • Simple, transparent, and easy to compute
  • Multiple qualifying orders still receive 20% per order

3. What is the minimum order?

To access reseller pricing:

  • Minimum order is equivalent to 10 dozen units per transaction
  • Orders are placed per tray, per flavor
  • Orders below the 10-dozen equivalent are charged at regular retail prices
  • Each order is treated separately

This ensures fair pricing, accurate production planning, and consistent product availability.

4. Is there a reseller commitment fund?

Yes. A fully refundable commitment fund is required after approval.

Commitment Fund Amount

  • Café / Business Reseller: ₱2,000
  • Individual / Freelance Reseller: ₱1,000

Important notes

  • Not a fee or membership payment
  • Not a product purchase
  • Fully refundable if you stop reselling
  • Activates your reseller pricing

5. Can we sell under our own brand?

Yes. We offer white-label options for cafés and restaurants, and your company identity will always remain confidential.

  • We handle production
  • You apply your own branding, such as custom box packaging and printed labels.
  • Subject to minimum order quantities

6. Do you allow custom cut sizes?

Yes. Custom cut sizes are available per tray order only.

View full tray options and pricing here:
👉 https://kzels.com/tray-cut-options/

7. How long do the brownies stay fresh?

  • Up to 12 days when refrigerated
  • Best consumed within 3–5 days

8. Do you allow returns or refunds?

Due to the perishable nature of our products:

  • All sales are final
  • Verified issues must be reported within 6 hours of receipt
  • Storage, handling, or delayed resale issues are not covered

9. Important reseller notes

  • Approval is subject to review
  • Pricing activates only after approval and completion of requirements
  • Discounts are for resale only; misuse may result in suspension
  • Terms may be updated; confirmed orders are not affected
  • Resellers are responsible for proper storage, handling, and food safety

10. How do I apply?

To apply, send us the following details:

  • Full Name
  • Address
  • Contact Number
  • Email Address
  • Store location (if any)
  • Estimated order volume (in dozens)

Reseller pricing is activated only after approval.