Terms of Service

Last updated: December 21, 2025

Welcome to Kzels Bakes. By accessing or using our website https://kzels.com, you agree to these Terms of Service. If you do not agree, please do not use our website or place an order.

Orders and Products

All products are freshly baked and subject to availability. Product images are for reference only and may vary slightly from the actual item.

We reserve the right to limit, refuse, or cancel orders due to availability, errors, or suspected misuse.

Pricing and Payments

All prices are listed in Philippine Pesos (PHP) and are subject to change without prior notice.

Payments are processed through third-party providers such as Maya, GCash, QR Ph–enabled e-wallets, banks, or other payment gateways. We do not store your full payment details.

Orders are confirmed only after successful payment, unless otherwise stated.

Delivery and Pickup

Delivery details, fees, and schedules are shown at checkout or communicated after ordering.

We are not responsible for delays caused by third-party couriers or incorrect information provided by the customer. Responsibility transfers to the customer once the order is handed over to the courier or marked ready for pickup.

No Return, No Exchange

Due to the perishable nature of our products, all sales are final.

If you receive an incorrect, damaged, or missing item, please contact us within 24 hours of receipt with photos and order details so we can assist.

Food Safety and Allergens

Our products may contain or come into contact with common allergens such as dairy, eggs, wheat, nuts, and soy. Customers with allergies or dietary restrictions order at their own discretion.

Use of the Website

You agree not to misuse this website, attempt to disrupt its operation, or use its content without permission. All content belongs to Kzels Bakes.

All product photos and images are original photographs of Kzels Bakes products. Some images may be enhanced for presentation purposes. Unauthorized copying, reproduction, editing, or distribution without prior written permission is strictly prohibited.

Privacy

Your use of this website is subject to our Privacy Policy, which explains how we collect and use personal data.

Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the Republic of the Philippines.

Contact Us

For questions about these Terms, please contact:

Kzel’s Bakes
📧 Email: sales@kzels.com
📍 Philippines